Contact-us

Contact us.

We want to hear from you. Whether you have an enquiry, feedback or simply want to talk, there are a number of ways you can reach us.

Zabeel House The Greens

The Greens,
PO Box 214362, Dubai, UAE

Telephone +971 4 519 1111

rooms Reservations contactgreens@jumeirah.com Inquiries contactgreens@jumeirah.com

Press Enquiries contactgreens@jumeirah.com Website webmaster@zabeelhouse.com

toll free numbers

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Jumeirah Corporate Office

Dubai Design District, Building 5, Level 5.
PO Box 73137 Dubai, UAE

Telephone +971 4 366 5000

rooms Reservations contactgreens@jumeirah.com

Press Enquiries contactgreens@jumeirah.com Website webmaster@zabeelhouse.com

toll free numbers

AMERICAS TOLL FREE NUMBERS ASIA PACIFIC TOLL FREE NUMBERS EUROPE TOLL FREE NUMBERS MIDDLE EAST INTERNATIONAL DIRECT DIAL NUMBERS

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Zabeel House The Greens

Jumeirah Corporate Office

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Type of cookie	What does it do?
First party cookies (cookies that belong to Jumeirah and that Jumeirah places on your device)	System cookies: these cookies allow us to personalise your experience when you visit our website. They help us to remember your account, settings and preferences, this means we can remember the language you prefer, the level of privacy you require and each of your previous actions on the website. Behaviour cookies: these cookies collect information on what you look at while you visit our website. This allows us to remember the different stages of your visit, for example the last hotel you viewed. Other cookies: these cookies collect information to support the analytics tools we use on the website, which in turn allow us to monitor the functionality and aggregated use of the website.
Third party cookies (cookies that another party places on your device through our website)	Advertising cookies: these cookies are used to deliver adverts which are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of our advertising campaigns. They also remember when you have visited the website before. Sometimes we share anonymised information about your browsing activity with our advertising and creative partners. They may use this information to advertise products which may interest you, on other websites or to assist us develop future advertising campaigns. Analytics cookies: these cookies are used to identify you and to collect your relevant geographic, demographic and behavioural data. They tell us how popular a certain feature is, or whether you open an email we send. Optimisation cookies: these cookies allow us to monitor your use of the website in order to optimise your experience.

We may use your personal information to:	How do we use personal information for this purpose?	What is the legal basis for us processing your information in this way?
Provide you with services you request from Jumeirah, such as spa or gym services, concierge services, hotel bookings etc.	We will need to use your personal information where this is necessary for us to perform our obligations under a contract with you, for example where you have requested use of our spa or gym facilities or have made a booking at one of our hotels.	Using your personal information in this way is necessary for us to perform our contractual obligations to you.
Complete bookings you make through our website, such as hotel, spa and restaurant bookings.	We will need to use your personal information (such as your email address or dietary requirements) to assist you with any bookings you have made through our website.	Using your personal information in this way is necessary for us to perform our contractual obligations to you.
Manage your membership of the Jumeirah Sirius and/or the isme by Jumeirah programmes (our recognition and rewards programme).	We will need to use your personal information (such as your name, date of birth, telephone number and email and postal address) to administer the Jumeirah Sirius and isme by Jumeirah programmes, to communicate with you about the programmes, and to send you news of related special offers and promotions.	Using your personal information in this way is necessary for us to perform our contractual obligations to you. Where contacting you to send you news of special offers and promotions, to the extent required by applicable law, we will ask for your consent before processing your information in this way.
Contact you to provide you with information about Jumeirah's services and latest offers including tailoring such information to your interests (e.g. based on your browsing history and purchase history) (provided you have consented to this).	We will need to use your personal information (such as your email address or other contact details) to send you information about Jumeirah's latest offers that you may be interested in. Please note we may also share your personal information with other entities in the Jumeirah group for this purpose.	It is in our legitimate interests to use your contact information and other personal data we receive and collect about you to send you details of Jumeirah's latest services and offers that may be of interest to you, provided this is in line with your marketing preferences. To the extent required by applicable law, we will ask for your consent before processing your information in this way.
Combine information we receive and collect (e.g. from your requests, preferences and purchase history) to understand your interests and preferences and provide you with a more personalised experience.	We may combine the information we receive and collect about you to better understand your interests and preferences, so that we can provide you with an experience that is tailored to those interests and preferences. For example, we may do this by offering you use of certain facilities (such as spas and gyms) that you are most likely to be interested in, or sending you personalised offers or promotions by email (where you have agreed to receive our emails), or offering you advertising content that is relevant to your interests.	It is in our legitimate interests to personalise our services and advertising for you to better meet your needs as a customer, and to ensure that we provide the best service possible to our customers, provided this is in line with your marketing choices. We will look at your preferences that we derive from your purchase history and the preferences you communicate to us so that we can achieve this.
Comply with legal requirements and exercise or defend legal claims.	We may sometimes need to process personal information to comply with legal requirements to which we are subject (for example in relation to health and safety).	It is in our legitimate interests to process personal information for the purposes of exercising and defending legal claims. Processing personal information may also be necessary to ensure compliance with the Jumeirah group's legal obligations.
Process your payments and protect against fraudulent transactions.	We may need to process your personal information in order to keep your payments safe and secure and protect against fraudulent transactions.	It is in our legitimate interests to process personal information to keep our customers' payments secure and to prevent fraud. Processing personal information in this way may also be necessary to ensure compliance with the Jumeirah group's legal obligations.
Process your personal information where this is necessary to keep our website safe and secure.	We may need to process your personal information in order to keep our website safe and secure and protect against illegal or fraudulent activity such as cyber attacks.	It is in our legitimate interests to monitor how our website is used to detect and prevent fraud, other crimes and the misuse of our website. This helps us to ensure that you can safely use our website.
Keep an up to date suppression list where you have asked not to be contacted, so we do not inadvertently re-contact you.	We understand that you may prefer for us not to contact you with details of our products, services, or promotions. We keep records of your preferences to ensure that we do not contact you if you have asked us not to. We may need to process certain of your personal information (such as your name and email address) in order to do this.	It is in our legitimate interests to process personal information in order to maintain an up to date suppression list and ensure that we do not contact you where you have asked us not to.

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Contact us.

Zabeel House The Greens

AMERICAS TOLL FREE NUMBERS

ASIA PACIFIC TOLL FREE NUMBERS

EUROPE TOLL FREE NUMBERS

MIDDLE EAST

INTERNATIONAL DIRECT DIAL NUMBERS

Jumeirah Corporate Office

AMERICAS TOLL FREE NUMBERS

ASIA PACIFIC TOLL FREE NUMBERS

EUROPE TOLL FREE NUMBERS

MIDDLE EAST

INTERNATIONAL DIRECT DIAL NUMBERS

Alternatively, fill out the form below

Thanks, we'll be in touch

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& Found Policy